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Was a staff member available to talk when you contacted the TAC office? |
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Were you treated courteously? |
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Was the staff person you talked to knowledgeable? |
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Were you satisfied with the staff person you talked to? |
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Was all the necessary information supplied to you? |
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Were we attentive to your request or complaint? |
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How would you rate the attitude of the staff person you talked to? |
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Did you reach the right person for your call in a timely manner? |
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How satisfied are you with the accuracy and helpfulness of any written material you requested? |
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How satisfied are you in understanding the written information you received? |
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How satisfied are you with the ease of finding information on our Web site? |
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How satisfied are you with the usefulness of information on our Web site? |
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How would you grade the eGRANT online application process? |
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How would you evaluate the ability to retrieve information and material from our Web site? |
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