On October 13, 2013 Attorney General Bob Cooper and the Division of Consumer Affairs announced that Tennessee was part of a multistate settlement with Connecticut-based Affinion, and its subsidiaries Trilegiant and Webloyalty. As a result of the settlement, Affinion agreed to pay over $30 million to settle allegations that they misled consumers into signing up and paying for discount clubs and memberships. The deadline for submitting those complaints to the Division of Consumer Affairs is February 14, 2014. Complaints should be sent to: Consumer Affairs 500 James Robertson Pkwy 12th Floor Nashville, TN 37243-0600...read the Affinion release.
Tennessee Attorney General Bob Cooper is urging all Tennessee residents who shop at Target stores to take advantage of one year of free credit monitoring being offered by the retail company in the wake of the massive data breach announced last month.
"I strongly encourage any Target customers to take advantage of this offer, regardless of whether they've identified suspicious activity in their personal accounts," said Attorney General Cooper. "Additionally, consumers should take the proactive steps of monitoring their bank account activity, and changing their PIN numbers and passwords. My office will continue to work on behalf of Tennesseans to ensure they receive all protections under the law in the wake of this nationwide breach."...read the Target release.
Tennessee has filed a lawsuit against various entities operating a 'timeshare' and membership vacation club that allegedly employs deceptive techniques to market their products, Attorney General Bob Cooper and the Tennessee Division of Consumer Affairs of the Tennessee Department of Commerce and Insurance (TDCI) announced today. Tennessee's lawsuit comes after a multi-state investigation of Festiva's sales and marketing practices. Maine and Louisiana each filed suit against Festiva during December.
Tennessee's Complaint alleges that Festiva operates a telemarketing and direct mail enterprise that uses fraudulent and deceptive tactics to lure Tennesseans into attending high-pressure sales presentations to buy vacation memberships. According to complaints reviewed by the Tennessee Attorney General's Office, consumers are misled into believing that they have won or been selected for a valuable prize, but to claim the prize, they must comply with many undisclosed requirements including a lengthy, high-pressure sales presentation...read the Festiva release.
Tennessee Attorney General Bob Cooper announced today that Ocwen Financial Corporation of Atlanta, Georgia, and its subsidiary, Ocwen Loan Servicing, have agreed to a $2.1 billion joint state-federal settlement with Tennessee, 48 additional states and the District of Columbia, and the Consumer Financial Protection Bureau (CFPB).
The terms of the agreement address servicing misconduct by Ocwen, and two companies later acquired by Ocwen, Homeward Residential Inc. and Litton Home Servicing LP. Ocwen specializes in servicing high-risk mortgage loans...read the Ocwen release.
Hard-working Tennesseans without bank accounts often turn to one of more than 600 licensed check cashing businesses around the state. These customers should know that Tennessee law offers them protection from potential excessive fees and misleading or deceptive advertising by check cashing businesses.
Under Tennessee law, licensed check cashing businesses are forbidden to charge fees in excess of five percent of the face value of the check or other instrument or $5.00 (whichever is greater). However, there is an exception to this provision for personal checks and money orders where the limit is 10 percent of the instrument's face value or $5.00 (whichever is greater). In addition, for certain state or federal public assistance or social security checks made out to the person cashing the check, the cap is three percent three percent of the face value of the check or $2 (whichever is greater). There may be some persons who cash checks for a fee in connection with the retail sale of goods or services that are not subject to these limitations. These laws are available for inspection at Tennessee Code Annotated § 45-18-103(3)...read the check cashing release or the release in Spanish.
Tennessee and 36 other states and the District of Columbia will receive $17 million as the result of an agreement with Google regarding some of its user-tracking devices on certain Safari web browsers, Attorney General Bob Cooper announced today.
At issue is concern of its alleged misleading claims regarding privacy setting on some Safari web browsers during 2011 and 2012. Google had been offering consumers the ability to opt out of having third-party advertising "cookies" set on their browsers. Cookies are small files set in consumers' web browsers that enable it in some cases to gather information about the users web-surfing habits. That information is often used to target consumers for certain advertisements...read the Google release.