Department of Commerce and Insurance
Julie Mix McPeak, Commissioner

Board for Licensing Contractors

CONTACT INFORMATION

Mailing Address:

Board for Licensing Contractors

500 James Robertson Parkway

Nashville, TN 37243-1150

Email: Contractor.Home-Improvement@tn.gov

Note: Physical Address - 710 James Robertson Parkway; 3rd Floor Andrew Johnson Tower

(Cannot receive fees or deliveries at the physical address; all must be made at the mailing address listed above at: 500 James Robertson Parkway; 11th Floor Davy Crockett Tower

Telephone:

OFFICE: (615) 741-8307

TOLL FREE: 1-800-544-7693

FAX: (615) 532-2868

Note: Office and Toll Free numbers listed above are the Board's main line to a menu in choosing the appropriate staff section. If staff are on another line or away from their desk, you may leave a message on their voice mail and the call will be returned. Or, you may skip the menu by dialing staff direct at the phone number; email address for all staff is listed below. To speak with the receiptionist, press "0".

Directions to Office

Email Us

If you are unable to find the answer to your question from our "FAQ's" or from the instructions in the application downloaded from the "Forms and Downloads", or from our main website under the "Licensing Resources", you may email the Department with your inquiry and a response will be sent. (Note: Some email attachments may be filtered and undeliverable due to size or formats.) You may also email staff directly to their direct email address listed below.

Report broken website links to: Contractors Board

Complaint History

Contact Delta D.Lowe at (615) 532-3996.

Note: For media and press inquiries, contact Christopher Garrett at 615-741-8589.

Tennessee Board for Licensing Contractors - Staff Directory

NOTICE! Board office's physical location has changed

Mailing address and fee delivery remain at Davy Crockett Tower, 11th Floor

500 James Robertson Parkway, Nashville, TN 37243

Telephone Main Line: *800-544-7693 or (615) 741-8307

*Note: Main line directs you to a menu for various sections; press "0" for receptionist

Leave a message on staff's voice mail and your call will be returned

Feel free to email staff at addresses below for assistance

Fax: (615) 532-2868

Renewal - Email Inquiries: Contractor.Renewal@tn.gov

Office - Contractors.Home-Improvement@TN.Gov

(or contact staff directly at list below)

Hours are 8:00 a.m. - 4:30 p.m. (Central Time) exceptState Holidays

Contact Information
Title/Function	Name	Contact Info
Executive Director Administrative Staff	Carolyn Lazenby	Phone: (615) 741-1202 Carolyn.Lazenby@tn.gov
Assistant Director Administrative Staff	Telise Roberts	Phone: (615) 532-3990 Telise.Roberts@tn.gov
Office Supervisor Administrative Staff	John Haughtigan	Phone: (615) 532-3989 John.Haughtigan@tn.gov
Renewal - Contractor Licensee Renewal for contractor's licenses, expired less than 12 months	Rhea Cowan	Phone: (615) 532-3985 Rhea.Cowan@tn.gov
Renewal - Contractor Licensee Renewal for contractor's licenses, expired less than 12 months	Chris Bauer	Phone: (615) 532-3981 Chris.Bauer@tn.gov
New License Applications - Contractors New - Includes: 1) First time applicant; 2) Second or additional license; 3) Reinstatement of license expired more than 12 months; 4) Merger of licensed entity with another entity; 5) Reorganization of licensed entity; 6) Changes in Ownership of licensee; or 7) Disolved Partnership with licensee wanting to keep license.	Katherine Holliman	Phone: (615) 532-3983 Katherine.Holliman@tn.gov
Complaint Coordinator: Process Complaints and Respond to Inquiries (Requests for copies of files; subpoenaed information; or affidavit requests)	Delta Lowe	Phone: (615) 532-3996 Delta.D.Lowe@tn.gov
Financial Statement Auditor - Contractors: New, Renewal and Revisions	Rebecca (Becky) Hawk	Phone: (615) 253-4076 Rebecca.Hawk@tn.gov
Financial Statement Auditor - Contractors: New, Renewal and Revisions	Joseph Nodurft	Phone: (532)-3998 Joseph.Nodurft@tn.gov
License Verification Letters - Reciprocation: Letters prepared for Tennessee licensees applying for trade exam waiver reciprocation to obtain a license in another state.	Brenda Emmett	Phone: (615) -532-3993 Brenda.Emmett@tn.gov
Changes/Revisions for Contractors: License change requests include: Add Classifciations; Increase Monetary Limit; Name Changes; and Mode of Operation Transfer	Chris Bauer	Phone: (615) 532-3981 Chris.Bauer@tn.gov
Limited Licensed Electrician (LLE): New - First time applicant Reinstatement - Expired more than 3 months Renewals - Expired less than 3 months (The LLE is licensing of individuals for projects less than $25,000 accepted in various counties)	Linda Ford	Phone: (615) 253-2144 Linda.Ford@tn.gov
Home Improvement Contractor: 1) New - First and additional licenses 2) Reinstatement - Expired more than 3 months 3) Renewals - Expired less than 3 months (The Home Improvement license is for a business performing work from $3,000 to $24,999)	Katherine Holliman	Phone: (615) 532-3983 Katherine.Holliman@tn.gov
Telephones/Mail: Front Desk Receptionist	Renee Crawford	Phone: (615) 741-1931 or (615) 253-5332 Renee.Crawford@tn.gov
Routine Requests Changes in Qualifying Agent or Address; and Public Information Requests for Copies of Files	Sandra (Diane) Rector	Phone: (615) 253-6235 Sandra.Rector@tn.gov
Limited Licensed Plumber (LLP) 1) New - First Time applicant 2) Reinstatement - Expired more than 3 months 3) Renewals - Expired less than 3 months (The LLP is licensing of individuals for projects less than $25,000)	Katherine Holliman	Phone: (615) 532-3983 Katherine.Holliman@tn.gov

Note: Mail delivery takes 5 to 7 business days! Express/overnight mail may take up to 2 days delivery to the board office, once fees are validated at the Cashier's Office. See "Deadline Dates" to ensure you submit requests to the Board timely.

Notice: Board's physical office is not at the same location as the "mailing address". Mailing address and walk-in of fees location is at the Cashiers Office of the Davy Crockett Tower; 500 James Robertson Parkway. (The Board office cannot accept fees at their "physical" location).

Please use the mailing address for all express mail deliveries. Thank you!

Board Members - Board for Licensing Contractors

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