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Division of Regulatory Boards

Online Survey

 

Department of Commerce and Insurance, Division of Regulatory Boards
Administrative Section

500 James Robertson Parkway 2nd Floor
Nashville, TN 37243-1156
Phone: (615) 741-3449

Fax: (615) 741-6470

Email: rb.complaints@tn.gov

 

This division is committed to providing our customers and consumers prompt and efficient service. Please let us know how you think our boards and commissions are doing by completing the survey below.

Please enter your email address:
(so that we may contact you regarding your input)

What was the nature of your most recent (within the past three months) contact with our office?

Licensee Consumer
Application via Examination Continuing Education
Application via Comity Complaint/Enforcement Issues
Renewal of Registration Law/Rule/Policy
Status of Registration Other

Name of Board

Name of Board Employee (if applicable)
Staff was courteous and helpful Agree Neutral Disagree N/A
Staff provided complete and accurate information Agree Neutral Disagree N/A
A timely response was provided Agree Neutral Disagree N/A
Overall experience was positive Agree Neutral Disagree N/A
Were you able to obtain the information you needed from your contact with
the Board office? Yes No
Please elaborate on any of the above in this box.

When using the web site, how would you rate its usefulness and manageability?

Excellent Fair/Somewhat User Friendly
Good/User Friendly Poor/Not User Friendly

Did you find the information you needed from the website? Yes No
If not, what information do you need?

Have you ever filed a complaint against a registrant of the Board? 		Yes No
Do you feel your complaint was handled professionally? Yes No
Do you feel your complaint was handled in a timely manner? Yes No
Do you feel you were given an adequate explanation of your complaint? Yes No

If not, please explain
Which customer group best describes your relationship with the Board?
Licensee Trade Association/Business Group
Registrant Government Official Agency
Applicant General Public
Complainant Other