Skip to Content

Insurance Division

Consumer Resources

 

Consumer Insurance Services - Vickie Trice - Director

 

(615) 741-2218 or 1-800-342-4029 (inside Tennessee) Consumer Insurance Services exists to educate consumers and mediate insurance-related disputes.

Our educational programs cover a vast array of insurance and insurance related issues; disaster assistance; and referrals to special programs.


Our primary responsibility is the investigation and mediation of insurance claims and other insurance related disputes as a third-party mediator. Our investigators are trained to determine if the involved insurance company or agent is acting in accordance with Tennessee laws, rules and regulations.



Unless otherwise indicated, files are Adobe Reader® Files [pdf], 6.0 or higher. You may need to DOWNLOAD a free copy of Adobe Reader® be able to view these files.