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Frequently Asked Questions

For Frequently Asked Questions by Human Resources Officers, click here.


Click on a question to view the answer below:

  1. How do I apply for a job with the State of Tennessee?
  2. What happens after I submit my application?
  3. I am in the process of completing my application online and have a problem. Who should I contact for assistance?
  4. How do I change the email address (or other contact information) associated with my online application account?
  5. I've completed my application and taken the tests. How does the rest of the hiring process work?
  6. I received a notification indicating that I did not qualify for a job for which I applied? Can I appeal this decision?
  7. How often should I check the DOHR website to be sure that I do not miss out on an opportunity to apply for a job while it is open?
  8. How do I apply for an Executive Service or Non-Preferred Service job?
  9. How do I apply for a Non-Competitive job?
  10. May I submit a paper application?
  11. What happens when an application is submitted for a job that is closed (i.e., applications are not currently being accepted)?
  12. I received my degree in another country. Am I eligible to apply for State of Tennessee jobs?
  13. Is an email address required to receive position notifications? How will I receive a notification if I do not have an email address?

Answers:

  1. How do I apply for a job with the State of Tennessee?

  2. Visit our "Search and Apply for Jobs" web page for a summary of the steps in the application process. You will also find links to Vacancies, as well as to the Promotional Vacancies.

    Please Note: Only current Tennessee State Employees may apply for the jobs listed on the "Promotional Openings" page.

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  3. What happens after I submit my application?

  4. For each job you apply for, your application will be evaluated to determine whether you meet the minimum qualifications (e.g., education, experience) required for the job. You will be notified of your eligibility within a few weeks following the submission of your application (or approximately one to two weeks after the closing deadline for application). If you meet the minimum qualifications, you will be sent a notice inviting you to participate in the first round interview. If you fail to complete the first round interview, you will not progress in the interview process.

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  5. I am in the process of completing my application online and have a problem. Who should I contact for assistance?

  6. You may contact the Recruiting Management Services Division at 615-741-4841 for assistance between the hours of 8:00 a.m. and 4:30 p.m. (Central time). If you are experiencing a technical problem with the online application program after 4:30 p.m., then you may contact the NEOGOV Applicant help desk at 1-877-204-4442 for assistance until 9:00 p.m. (Central time).

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  7. How do I change the email address (or other contact information) associated with my online application account?

  8. Log into your online account (see instructions above) and scroll to the bottom of the page. Click on "My Account". Once the page loads, click "Edit". Change your email address and/or other contact information and click "Save".

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  9. I've completed my application and taken the tests. How does the rest of the hiring process work?

  10. The department with the position vacancy is located conducts the job interview, and this is typically held in the county in which the position is located. Costs associated with travel to and from interviews are not reimbursed by the State of Tennessee. Additionally, job offers generally will not include reimbursement of relocation costs.

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  11. I received a notification indicating that I did not qualify for a job for which I applied? Can I appeal this decision?

  12. You may contact the Recruiting Management Services Division at 615-741-4841 and request to speak with the RMS employee who evaluated your application. This will allow you an opportunity to discuss the qualification requirements and what qualifications the evaluator determined were missing. If you wish to further appeal the evaluation after your conversation with the evaluator, you should submit a written request to the Commissioner of the Department of Human Resources within 15 days.

    Please Note: If you failed to submit a full and complete application, and, the evaluator did not have the information necessary to confirm that you met the job qualification requirements, you will not have the option to reapply or submit the missing information if the closing deadline has passed. Please ensure you read all the instructions on the job posting web pages and provide the most complete application possible.

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  13. How often should I check the DOHR website to be sure that I do not miss out on an opportunity to apply for a job while it is open?

  14. Our website is updated weekly, every Wednesday, with new postings for open and promotional opportunities.

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  15. How do I apply for an Executive Service or Non-Preferred Service job?

  16. The Department of Human Resources does not process applications for Executive Service or Non-Preferred Service jobs. To apply for these jobs, visit Other Opportunities and follow the directions stated by the posting. Several other departments are listed on the website. These sites contain information about jobs that are not applied for through the Department of Human Resources. Please be sure to follow the application instructions provided at each site.

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  17. How do I apply for a Non-Competitive job?

  18. The Department of Human Resources does not process applications for most of the jobs classified as "Non-Competitive". To apply for these jobs, you should contact the particular department in which the Non-Competitive position of interest to you is located. To get contact information for the various departments and agencies, you may want to visit the State of Tennessee's agency and department directory page for more information.

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  19. May I submit a paper application?

  20. No. Paper applications are not accepted. All applications must be completed online.

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  21. What happens when an application is submitted for a job that is closed (i.e., applications are not currently being accepted)?

  22. It is not possible to apply for a job online after the announcement closes.

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  23. I received my degree in another country. Am I eligible to apply for State of Tennessee jobs?

  24. For education received from a college or university outside of the United States, an evaluation from an educational service will be required in order to determine equivalency of the curriculum. Please click here for additional information.

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  25. Is an email address required to receive position notifications? How will I receive a notification if I do not have an email address?

  26. Yes, notices are sent by email only so you must have an email address. Several websites offer free e-mail accounts. Some examples are hotmail.com and yahoo.com.

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