Department of Human Resources
Rebecca Hunter, Commissioner
Frequently Asked Questions
Click on a question to view the answer below:
- How do I apply for a job with the State of Tennessee?
- What happens after I submit my application?
- I am in the process of completing my application online and have a problem. Who should I contact for assistance?
- How do I change the email address (or other contact information) associated with my online application account?
- I've completed my application and taken the tests. How does the rest of the hiring process work?
- I received a notification indicating that I did not qualify for a job for which I applied? Can I appeal this decision?
- How often should I check the DOHR website to be sure that I do not miss out on an opportunity to apply for a job while it is open?
- How do I apply for an Executive Service or Non-Preferred Service job?
- How do I apply for a Non-Competitive job?
- May I submit a paper application?
- What happens when an application is submitted for a job that is closed (i.e., applications are not currently being accepted)?
Answers:
- How do I apply for a job with the State of Tennessee?
- What happens after I submit my application?
- I am in the process of completing my application online and have a problem. Who should I contact for assistance?
- How do I change the email address (or other contact information) associated with my online application account?
- I've completed my application and taken the tests. How does the rest of the hiring process work?
- I received a notification indicating that I did not qualify for a job for which I applied? Can I appeal this decision?
- How often should I check the DOHR website to be sure that I do not miss out on an opportunity to apply for a job while it is open?
- How do I apply for an Executive Service or Non-Preferred Service job?
- How do I apply for a Non-Competitive job?
- May I submit a paper application?
- What happens when an application is submitted for a job that is closed (i.e., applications are not currently being accepted)?
Visit our "Search and Apply for Jobs" web page for a summary of the steps in the application process. On this page you will also find links to the Vacancies, as well as to the Promotional Vacancies for which applications are being accepted.
Please Note: Only Tennessee State Employees may apply for the jobs listed on the "Promotional Openings" page.
For each job you apply for, your application will be evaluated to determine whether you meet the minimum qualifications (e.g., education, experience) required for the job. You will be notified of your eligibility within a few weeks following the submission of your application (or approximately one to two weeks after the closing deadline for applying).
You may contact the Recruiting Management Services Division at 615-741-4841 for assistance between the hours of 8:00 a.m. and 4:30 p.m. (central time). If you are experiencing a technical problem with the online application program after 4:30 p.m., then you may contact the NeoGov Applicant help desk at 1-877-204-4442 for assistance until 9:00 p.m. (central time).
Log back into your online account (see instructions above) and click on My Account. Next, click on Edit Contact Information. Change your email address (and/or change other contact information) and then click the
button.
"All passing applicants are referred to the hiring agency for review. Notices are sent from the hiring agency to applicants who are invited to interview." Please Note:Job interviews are usually conducted in the county in which the position is located. Costs associated with travel to and from interviews are not reimbursed by the State of Tennessee. Additionally, job offers generally will not include reimbursement of relocation costs.
You may contact the Recruiting Management Services Division at 615-741-4841 and request to speak with the Applicant Services employee who evaluated your application. This will allow an opportunity to discuss the qualification requirements and what specifically the evaluator determined you did not meet (based on the information you provided within your application). If you wish to further appeal the evaluation after your conversation with the evaluator, you should submit a written request to the Commissioner of the Department of Human Resources within 15 days.
Please Note: If you failed to submit a full and complete application, and therefore, the evaluator did not have the information necessary to confirm that you met the job qualification requirements, you will not have the option to reapply or submit the missing information if the closing deadline has passed for the job. Therefore, you should be sure that you read all the instructions on the job posting web pages and provide the most complete application possible.
Our website is updated every Wednesday with new postings for open and promotional opportunities.
The Department of Human Resources does not process applications for Executive Service or Non-Preferred Service jobs. To apply for these jobs, you should contact the particular department in which the Executive Service or Non-Preferred Service position of interest to you is located. To get contact information for the human resources offices of each state agency, click on the State of Tennessee departmental human resources offices link provided on the "Search and Apply for Jobs" page.
The Department of Human Resources does not process applications for most of the jobs classified as "Non-Competitive". To apply for these jobs, you should contact the particular department in which the Non-Competitive position of interest to you is located. To get contact information for the various departments and agencies, you may want to visit the State of Tennessee's agency and department directory page for more information. There are four jobs classified as non-Competitive for which it is necessary to submit your application to the Department of Human Resources. These jobs include: Highway Maintenance Worker 1; Transportation Assistant 1; Graduate Transportation Assistant; and Information Systems Associate. These jobs may only be applied for during announced open periods. Check the "Current Openings" web page to see whether any of these jobs are listed as open for application acceptance.
We encourage you to apply online to ensure timely processing of your application for placement on eligible lists. All applications, whether online or in paper form, must be entered into the online system. Mailing time, along with the additional manual steps required to process a paper application, may result in delayed placement on employment lists. Only paper applications that have been completed on the correct paper form (see link below) and that have been hand-signed and dated by the applicant will be accepted. Incomplete applications, or applications that are not being submitted for a specific (currently open) job title, will be returned to the applicant. Paper applications must be received prior to or by the end of the business day, on the posted closing date (i.e., "Filing Date").
Click here to access a printable paper application form.
It is not possible to apply for a job online while it is "closed", but there are sometimes paper applications submitted for jobs that are not currently open for application acceptance. However, there is no advantage gained by submitting a paper application when a job is closed. The application is returned to the applicant, along with an instruction of where to access the listings of jobs for which applications are being accepted.
