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Benefits Administration

Customer Service

Benefits Administration — Plan Administrator
1.800.253.9981 or 615.741.3590, Monday - Friday, 7:00 a.m. - 5:00 p.m. (central)
e-mail: benefits.administration@tn.gov
If you are at a doctor's office or pharmacy and are declined services, call our service center, press option "5" for urgent and a representative will assist you.

Health Insurance Companies
BlueCross BlueShield of Tennessee
1.800.558.6213, Monday - Friday, 8:00 a.m. - 5:00 p.m. (eastern)
bcbst.com/members/tn_state/

Cigna HealthCare
1.800.244.6224, Monday - Friday, 8:00 a.m. - 6:00 p.m. (central)
cigna.com

United Healthcare
1.877.366.0011, Monday - Friday, 8:00 a.m. - 5:00 p.m. (eastern)
uhcrivervalley.com/employer/tennstate/

Dental Insurance Companies
Assurant Employee Benefits
1.800.443.2995
assurantemployeebenefits.com/STofTN - for active employees and COBRA participants
assurantemployeebenefits.com/STofTN - for retirees

Delta Dental
615.255.3175 or 1.800.223.3104
deltadentaltn.com/statetn/

Medicare Supplement
The POMCO Group
1.888.477.9307
thetennesseeplan.com

Long-Term Care
MedAmerica Insurance Company
1.866.615.5824
ltc-tn.com

Employee Assistance, Mental Health and Substance Abuse
Magellan Health Services
1.800.308.4934
magellanhealth.com/member/

Life Insurance
Fort Dearborn (basic term and accidental)
1.800.348.4512

UnumGroup (optional term and universal)
1.866.298.7636