STATE LAUNCHES HEALTH OPTIONS HOTLINE
TOLL-FREE NUMBER OFFERS PRESCRIPTION ASSISTANCE, OTHER RESOURCES
NASHVILLE — The State of Tennessee today announced a new service, the Health Options Hotline, for those individuals who are coming off TennCare.
The toll-free hotline, 1-888-486-9355, primarily will serve as a clearinghouse for information on prescription assistance programs. The hotline also can connect TennCare disenrollees to the Ask-A-Nurse service if they want to discuss a health or medical condition with a registered nurse. Finally, the hotline can provide a list of healthcare resources in each county, including local health departments and nonprofit clinics that may provide free or low-cost services based on ability to pay.
“As we make changes in TennCare, we’re making every effort to inform people of other health options that are available to them,” said Dave Goetz, commissioner of the Tennessee Department of Finance & Administration. “The hotline can be a useful service, particularly for those individuals looking for prescription assistance.”
Prescription assistance, the centerpiece service offered on the Health Options Hotline, is being provided by the State under an $11.6 million contract with Express Scripts, a pharmacy benefit management company that offers three types of programs:
In addition to these drug programs, the State also is providing $33 million in direct funding to help mentally ill TennCare disenrollees buy prescriptions at their local pharmacies and $8 million in federal funds to help Medicare-eligible individuals until the Medicare drug plan takes effect in January.
For information on these or other programs, call the Health Options Hotline at 1-888-486-9355.