HEALTH OPTIONS AVAILABLE FOR FORMER TENNCARE ENROLLEES
NASHVILLE, TENN. - State officials are reminding people who are coming off TennCare that they have a resource available to help them find health care services.
The toll-free Health Options hotline, 1-888-486-9355, is a clearinghouse for information on programs and services such as prescription assistance programs, other insurance options and local medical services. The hotline also can connect TennCare disenrollees to the Ask-A-Nurse service if they want to discuss a health or medical condition with a registered nurse. The hotline provides a list of healthcare resources in each county, including local health departments and nonprofit clinics that may provide free or low-cost services based on ability to pay. A corresponding Web address is also available: www.tnhealthoptions.org.
"We've been assisting people in accessing the resources available that can help provide them with medical information, particularly prescription assistance," Finance and Administration Commissioner Dave Goetz said. "Thousands of people are already taking advantage of options available as we make changes to the TennCare program."
In addition, the State has partnered with community mental health agencies from across Tennessee to continue key mental health services for patients with severe mental illnesses who are coming off TennCare. Information on accessing these services is also available on the Health Options Hotline.
Three types of prescription assistance are offered on the Health Options Hotline for those persons losing TennCare:
The State also is providing direct funding to help mentally ill TennCare disenrollees buy prescriptions at their local pharmacies until they sign up and receive their medications through the patient assistance programs. The State is working with the Centers for Medicare and Medicaid services to secure an additional $8 million in federal funds to help Medicare-eligible individuals until the Medicare drug plan takes effect in January.
For information on these or other programs, call the Health Options Hotline at 1-888-486-9355.