Department of Human Services
Dr. Raquel Hatter, Commissioner

FAMILIES FIRST (TANF), FOOD STAMPS (SNAP), MEDICAID AND TENNCARE RELATED ISSUES

• Family Assistance Service Center : 1-866-311-4287
  or in the Nashville area: (615) 743-2000
  Calls are answered 7:00 a.m. to 5:30 p.m., Monday thru Friday.
  

• For out of state verifications, please fax: (615) 687-5535.
  
  

• Food Stamp Program : Electronic Benefit Transfer (EBT): 1-888-997-9444

• Local Family Assistance Offices
  
  
• Qualified Medicare Beneficiary (QMB) Hotline: 1-800-624-5547

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DHS Mission Statement

“To improve the well-being of Tennesseans who are economically disadvantaged, vulnerable or living with disabilities through a network of financial, employment, protective and rehabilitative services.”