Department of Human Services

Families First Online Policy Manual

Sanctions

Failure to Cooperate With Work Requirements

Revised:

34.2.6

PROCEDURES

Table of Contents

 

·        Attempt to contact the client personally (by phone) following case closure.

 

·        Schedule a conciliation conference if the individual responds during the adverse action period.  This conference can be either in person or by phone.

 

·        Explore good cause for non-compliance during the conciliation conference.

 

·        Determine if the individual should re-enter the activity if there is no good cause.  Monitor the activity for compliance over the next 5 day period.

 

·        The case will remain closed if the individual does not have good cause and/or does not wish to comply.

 

·        The case will remain closed if the individual does not respond during the adverse action period.

 

·        Document the sanction in the eligibility and case management system.

 

·        Give 18 months of Transitional Child Care (TCC).  (See the Child Care chapter for more details.)

 

 

Glossary

Failure to Cooperate With Work Requirements Menu