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Department
of Human Services Families
First Online Policy Manual Sanctions Failure to
Cooperate With Work Requirements |
Revised: |
34.2.6 |
PROCEDURES |
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Attempt to
contact the client personally (by phone) following case closure. ·
Schedule a
conciliation conference if the individual responds during the adverse action
period. This conference can be either
in person or by phone. ·
Explore good
cause for non-compliance during the conciliation conference. ·
Determine if
the individual should re-enter the activity if there is no good cause. Monitor the activity for compliance over
the next 5 day period. ·
The case
will remain closed if the individual does not have good cause and/or does not
wish to comply. ·
The case
will remain closed if the individual does not respond during the
adverse action period. ·
Document the
sanction in the eligibility and case management system. ·
Give 18
months of Transitional Child Care (TCC).
(See the Child Care chapter for more details.) |
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