Department of Human Services
Dr. Raquel Hatter, Commissioner

FREQUENTLY ASKED QUESTIONS ABOUT DHS

ADULT AND FAMILY SERVICES
. . . apply for Medicaid/TennCare?
. . . apply for Food Stamp benefits?
. . . know if I am eligible for benefits?
. . . apply for Families First (TANF)?
. . . apply for child care assistance?
. . . get a replacement EBT card if it is lost or will not scan?
. . . locate a child care provider in my neighborhood?
. . . determine the quality of a child care center?
. . . report or file a complaint against a child care agency?
. . . apply for a child care license?
. . . know if I need an adult day care license?
. . . apply for an adult day care license?
. . . report elder abuse?
. . . transfer benefits from one state to another?

CHILD SUPPORT SERVICES
. . . apply for child support services? (application)
. . . track my child support payments?
. . . make a name and/or address change on my child support case?
. . . sign up for debit card program?

VOCATIONAL REHABILITATION SERVICES
. . . locate a vocational rehabilitation office?
. . . make a vocational rehabilitation referral?
. . . find out the status of my disability claim?

MISCELLANEOUS
. . . report child abuse?
. . . apply for weatherization assistance?
. . . apply for home energy assistance?
. . . anonymously report someone for fraudulently receiving welfare benefits?
. . . locate my county office?
. . . report nursing home violations?
. . . report fraud?

TennHelp's website: Use this website to find organizations and agencies across Tennessee that can help you and your family.