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Division of Mental Health Services

CONSUMER ADVISORY BOARD

MISSION STATEMENT

TO VOICE AN INFORMED PERSPECTIVE ON POLICY AND PLANNING ISSUES THAT IMPACTS
THE RECOVERY, RESILIENCY, AND RIGHTS OF PERSONS WITH MENTAL ILLNESS

In 1986, Congress passed the Protection and Advocacy for Mentally Ill Individuals Act, requiring that protection and advocacy agencies establish consumer advisory boards consisting of at least 50 percent mental health consumers or family members. Consumer advisory boards, however, need not be limited to protection and advocacy agencies. In 2003, the President’s New Freedom Commission on Mental Health report emphasized the importance of having consumers lead the design, implementation, and evaluation of mental health service systems. These key benchmarks were important to the consumer movement, but there is still more work to be done. In this effort, the Consumer Advisory Board has been a voice for mental health consumers in Tennessee since 1994.

The Consumer Advisory Board serves two roles:

1. Advise the Office of Consumer Affairs director

  • Gathers input from consumers statewide on issues of concern
  • Provides input to OCA with an annual report
  • Develops policy position papers on consumer issues

2. Represents consumers on the Departmental Planning and Policy Council and each of the seven regional councils.

  • Identifies and reports to the councils issues of concern to consumers
  • Makes recommendations on actions to be taken to address issues
  • Insures increased consumer participation on the Planning Councils

Consumer Advisory Board By-Laws

Consumer Advisory Board Meetings Information

The Consumer Advisory Board meets via conference call on the first Friday of each month from 9:00 a.m. – 11:00 a.m. Central Time. The conference call is open to the public. The mission of the Consumer Advisory Board is to voice an informed perspective on policy and planning issues that impacts the recovery, resiliency, and rights of persons with mental illness.

The call-in numbers are:

Nashville Area: 741-1513
Out of Area: 1-866-525-0738

Division of Mental Health Services Links