You must first select the Electronic Data Interface (EDI) software vendor from whom you will obtain the software that will be used to file the electronic return. Once a vendor has been selected, you must contact the vendor and arrange to use the vendor's software. You will also, at this time, determine if you will file your return and payment at the same time using the vendor's software or if you will file the return only and establish a separate EFT payment arrangement. Regardless of which payment option you choose, you must complete an EFT Agreement and submit the agreement to the Department of Revenue. The agreement may be faxed to the Electronic Commerce Unit at (615) 532-2299.
Once the vendor has been selected, you can register for an online account by using the Sales Tax EDI program. This will establish your username and password for future transactions. An EDI Procedures instruction booklet is also available on our Web site for additional information and instructions.
When you receive the software from your selected vendor, you must complete a test transmission with the Electronic Commerce Unit to ensure that the filing process is working as it should. Information about how to conduct the test transmission is in the EDI instruction booklet. You cannot file an actual return until you have completed a successful test transmission.
Once the test transmission is performed and approved by the Electronic Commerce Unit, you may begin filing your returns.
If you have questions, contact the Electronic Commerce Unit: Statewide toll-free (866) 368-6374; Nashville-area and out-of-state (615) 253-0704.