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Customer Service Survey

We are interested in your personal experience with the Tennessee Department of Revenue. If you have contacted the department within the last six months, please take time to complete the following survey so that we may use your feedback to better serve the public.

By what means have you had contact with the Department of Revenue?

Was your telephone call/e-mail/correspondence answered in a timely manner?

Why did you contact the department?

Did Revenue employees provide you with the information you needed?

Please select the level of service provided by the state revenue staff.

If you have another tax or title and registration issue, will you contact the Department of Revenue again for assistance?

We are not capturing your e-mail address. If you would like to provide your e-mail address for follow-up to your survey, please provide it below.

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