Tennessee Department of Correction Customer Focus Survey

Thank you for your interest in our survey. This form is for commenting on your experience with the Tennessee Department of Correction. Please answer the questions below and click "Send Survey" at the bottom to submit your feedback.

User Survey

What was your main reason for contacting the Tennessee Department of Correction?

Check all that apply.

Offender information Visitation or Institutions Community supervision Other:

At what location did you contact the Tennessee Department of Correction? (please select one)

At an Institution

At a Field Service Office

At a Community Corrections Office

Did you contact the Department of Correction Headquarters (Central Office) as a:

Victim Family/Friend of a Victim Family/Friend of an Offender Law Enforcement Agency Other:

When did you contact the Tennessee Department of Correction? (You may provide an approximate date if not known.)

In the following categories, please rate your level of satisfaction with the Dept. of Correction employee that you interacted with:

	Extremely Satisfied	Satisfied	Neutral	Dissatisfied	Extremely Dissatisfied
Positive Attitude
Understanding Your Needs
Exceeding Your Expectations
Responsiveness
Courteousness
Professionalism
Overall Competency

Do you have any additional comments about the Tennessee Department of Correction?

Thank you for taking the time to complete this survey and assisting us in improving the quality of services offered by the Tennessee Department of Correction.