The Tennessee Department of Transportation established Record-A-Comment to allow citizens to voice comments or concerns about TDOT construction projects. Signs featuring the toll-free Record-A-Comment phone number are posted in construction zones across the state. Motorists may dial 1-877-SmartWay to record comments or email TDOT.Comments@tn.gov to send written comments. Those who provide contact information (street address, email, or phone number) will receive a response within seven days.
The Record-A-Comment hotline and mailbox are monitored by TDOT Community Relations staff in Nashville. The services are checked several times daily. Suggestions and complaints are shared with the project managers overseeing construction sites.
To view a list of locations where Record-A-Comment signs are posted, click here.
*Please use this service responsibly. TDOT discourages motorists from making calls or sending emails while operating a vehicle.