Information on the Closing of ITT Technical Institute
Students: Keep up with the latest information
To keep up-to-date on information as it is made available, please fill out this form and we will send you the latest updates and information as we have it.
If you have any questions, please contact the Tennessee Higher Education Commission’s Division of Postsecondary State Authorization at 615-741-5293.
Additionally, you can check the following page from the U.S. Department of Education for updates and information: studentaid.ed.gov/itt. Additionally, the U.S. Department of Education has a page answering Frequently Asked Questions (FAQs) regarding the closure: https://studentaid.ed.gov/sa/about/announcements/itt/fa
Tax Information for ITT Tech Students
Students have contacted us asking about whether ITT will issue 1098-T tax forms. The forms are not currently available; however, ITT’s bankruptcy trustee filed a motion for permission to hire a company to issue the forms. The judge in the case is scheduled to hear the motion on January 30, 2017. THEC will update this information when we know the judge’s decision.
Institutions with Comparable Programs
Students can consider transferring to a new institution to complete their education. Students are encouraged to reach out directly to institutions in which they are interested in attending to determine whether credits will transfer and financial aid options available at that institution.
Please check under the FAQs at the bottom of the page for the most up-to-date lists. THEC is in the process of continuously updating the lists.
Transcripts and Diplomas
The Tennessee Higher Education Commission does not have transcripts or diplomas for former ITT Tech students; however, your records may be available from one of the sources listed below. Please read carefully.
Students Enrolled in 2001 and Later
Students enrolled at an ITT Tech location in 2001 and later may obtain copies of their transcripts and diplomas by visiting www.parchment.com/ITT.
- For electronic requests and delivery the fee is $12. If you choose for your transcript to be printed and delivered by mail, there is an additional $2.50 handling fee.
- Parchment recommends you use electronic delivery, both to save costs and because electronic delivery is the method colleges prefer. If you choose overnight delivery or international destinations, the handling fee will be higher based on what is chosen.
Following the filing of ITT Tech’s bankruptcy, the trustee seized all Student Files and stored them with GRM Information Management Services, Inc. (GRM). Student Files may contain a student’s classes, coursework performance, grades, financial aid (including ledger cards if available), enrollment, and/or transcripts. A Student File will not include documents relating or referring to any disciplinary or investigatory records applicable to a student.
- Student File Request: A student may submit a request for his or her Student File by
- Visiting the Student Portal found on GRM’s website at https://ittstudents.visualvault.com/. Any student who submits a request through the Student Portal must provide information to verify his or her identity. Verifying information means (a) a student’s full legal name, (b) the name and location of the ITT Tech campus that the student attended, (c) the last four digits of the student’s social security number, and (d) the student’s date of birth. Payment will be made through the Student Portal. The fee is $23.00 for the first seventy-five (75) pages, plus $0.05 per page for each page thereafter.
- Mailing GRM at: GRM Document Management, ATTN: ITT Student Request, 2002 S. East Street, Indianapolis, IN 46225. Any request must include (a) Verifying Information to verify the student’s identity, and (b) a check or money order made out to GRM for the $36.00 fee. Verifying information means (a) a student’s full legal name, (b) the name and location of the ITT Tech campus that the student attended, (c) the last four digits of the student’s social security number, and (d) the student’s date of birth.
- GRM has no obligation to release any documents to any student who does not provide all verifying information, who provides inaccurate verifying information, or whose identify cannot be verified for any reason.
- If GRM’s search fails to locate a Student File, GRM shall (a) notify the student, (b) not collect any fee or expense from any party with respect to the request, and, (c) if the student submitted the request by mail, return the student’s check or money order.
- If the student submitted the request electronically and GRM finds the Student File, GRM will notify the student, and the student shall pay the Student Fee to GRM through the Student Portal. If a student fails to pay the applicable Student Fee, GRM shall have no obligation to release any Student File.
- Delivery of Student File: After payment of the Student Fee, GRM shall:
- Deliver the Student File to the student through the GRM Visual Vault, where the student may download and have access to the Student File for a period of twenty-one (21) days. (If the student submitted the request electronically.)
- Reproduce and deliver a copy of the Student File to the student through first-class mail. (If the student submitted the request by mail.)
Webinars from the U.S. Department of Education
The U.S. Department of Education hosted a webinar for students on the closing of ITT Tech. A recorded version of the webinar can be found here.
- College Pays - Information on financial aid and Tennessee-specific grants and scholarships.
- TN Reconnect – Resources for adult learners, including information to contact the adult learner office at Tennessee institutions.
- Launch My Career TN – Information on colleges and majors from institutions across Tennessee.
- StudentLoans.gov – Information on federal student loans from Federal Student Aid.
- THEC's Statement on the Closure of ITT Technical Institute
- Comparable Programs
Below are program groups offered by ITT. To see programs that might be an alternative to your ITT program, please select the appropriate program group. Note that THEC surveyed institutions across the state and asked that the institutions provide comparable programs. This is not a guarantee that you will be admitted to a program or that all your credits will transfer to the offering institution. To learn more about any of these programs you must contact the institution. Additional information on public institutions and other institution programs will be added shortly.
- Accounting Programs
- Business Accounting Technology Programs
- Business Administration Programs
- Business Management Programs
- Computer Programs
- Construction Programs
- Criminal Justice Programs
- Criminology and Forensic Technology Programs
- Drafting and Design Technology Programs
- Electrical Engineering Technology Programs
- Graphic Communications and Design Programs
- Industrial Engineering Technology Programs
- Information Systems and Technology Programs
- Medical Assisting and Administration Programs
- Network Systems Administration Programs
- Nursing Programs
- Paralegal Programs
- Project Management Programs
- Software Development Programs
- Visual Communications Programs
- Web Design Programs
- Veterans Benefits and GI Bill®
Where can I get more information for veterans affected by the ITT Tech closure?
Veterans can contact Deborah Gardner, THEC Director of Veterans Education, at firstname.lastname@example.org or 615-741-3606 for information and resources for veteran students affected by the closure.
Veterans can also contact the U.S. Department of Veterans Affairs Education Call Center is available at 1-888-442-4551 (Monday – Friday, 7 a.m. – 6 p.m. CST) for questions about your GI Bill® benefits, any overpayments, and remaining entitlement.
How do I get updates on how this will affect benefits through the GI Bill® ?
If you have questions regarding how the closure may affect benefits through the GI Bill®, please visit the following page: http://benefits.va.gov/gibill or call the U.S. Department of Veterans Affairs Education Call Center at 1-888-442-4551.
- Tuition Guaranty Fund (TGF)
The TGF was established by the Tennessee General Assembly to reimburse students at certain postsecondary educational institutions, such as Anthem Career College, that close without earning the tuition collected. This is called unearned tuition.
Please note that this will be a rare situation for most students affected by the ITT Tech closure.
- TGF applies only when the closing institution is authorized by THEC and (1) a student attended a physical location of the school in Tennessee or (2) a student is a Tennessee resident and attended a location of the institution outside of Tennessee.
- A claim for reimbursement of the unearned tuition must be made within two years of the date the institution discontinued operations.
- Unearned tuition includes tuition, registration, general graduation, activity, or other fees that are required to be paid by all students where the institution did not complete the educational obligation or reimburse students.
- Monies paid for tangible goods, such as books and equipment, are not reimbursable.
- Monies paid for program specific costs are not reimbursable by the TGF, e.g. certification fees charged separately to a student's account.
- Monies for expenses such as housing, meals, clothing and transportation, not paid directly to and retained by the institution are not reimbursable.
DPSA notes that generally ITT’s closure ended such that the tuition charged students was for instruction or services that the student received. Nevertheless, DPSA has identified one situation where a student may have a reimbursable TGF claim:
- The student paid the institution tuition for instruction that did not occur. For example,
- The student paid cash for a semester, but the institution closed before or during the semester and the student did not receive a refund.
- The institution received loan monies for a semester but the institution closed before or during the semester and the institution did not return monies to the student’s loan account.
If you believe you fall into one of these two situations you can file a TGF claim by completing the Tennessee Tuition Guaranty Fund (TGF) Claim Application and the related Tuition Guaranty Fund (TGF) Information Release Authorization. Note that both documents must be completed before THEC will consider your claim. The length of time to review a claim will depend on the number of complaints received and the process could be lengthy. To download the forms, please visit: http://www.tn.gov/thec/article/postsecondary-links and click on the DPSA Applications/Forms.
- Federal Loan Questions
Who can I talk to about my federal student loans and Pell Grants?
If you have general questions about federal loans you should first try to contact your loan servicer. If your questions or complaints are not resolved, DPSA suggests that you contact the Federal Student Aid Ombudsman Group of the U.S. Department of Education. More information about this group is available at: https://studentaid.ed.gov/sa/repay-loans/disputes/prepare
- Student Loan Refund Checks
What should I do if I get a check from ITT for a student loan refund and I am unable to cash that check?
Students can file for Unpaid Refund Discharge. Go to https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation#unpaid-refund and scroll down to Unpaid Refund Discharge.
As it may be difficult for a student to demonstrate that the refund is a Title IV refund, if the student has access to his or her account records in the ITT portal, the student should retrieve the account records.