Medical Benefits

Employees who have suffered a compensable workplace injury are entitled to receive medical treatment, at no cost to the employee, for as long as the authorized treating physician relates it to the work-related injury. Medical benefits must be ordered by the authorized treating physician and can include medical/surgical treatment and supplies, medicine, crutches, nursing or psychological services, prescription eyeglass/eyewear, hospitalization, and dental work that is made reasonably necessary by the workplace injury.
Reimbursement for mileage to and from medical treatment at the state-approved mileage rate may be requested if travel exceeds 15 miles in either direction. 

Receiving Medical Benefits

Employees who work for an employer that is covered by the Tennessee Workers’ Compensation Act and who have suffered a compensable workplace injury are entitled to receive medical treatment.  (An injury is compensable if  the injury has been determined to have been caused by work or accepted by the workers’ compensation insurance company.) This would include the right to future medical benefits, as described below, after a claim is resolved and are provided for as long as required by the authorized treating physician. Medical benefits must be ordered by the authorized treating physician.  

  Select to explore the employee's role in choosing the physician that will provide treatment.

Employee’s Role in the Choice of Physician

Upon the report of a workplace injury, an employer should provide the employee, the Agreement Between Employer/Employee Choice of Physician | Form C-42. (Spanish and Government alternatives are available.)

If the date of injury is on or after July 1, 2014, the form should include:

  • At least three independent physicians;
  • Not practicing at the same location; and
  • Within the community of the injured employee.  If three physicians cannot be located within the community of the injured employee, the employer may create a list of three independent physicians within a 100-mile radius of the community of the injured employee.

If the date of injury is prior to July 1, 2014, the form should include:

  • At least three physicians;
  • Not associated together in practice together; and
  • Within the community of the injured employee, if available.  If there are not enough physicians available within the community of the injured worker, names of physicians from outside the community should be added.
  • If the injury involves the employee’s back, the number of named physicians listed must be expanded to at least four (4) names, one of whom must be a chiropractor. 

The employee has the right to choose a physician from the list.  The physician selected by the employee becomes the “authorized treating physician”.  The employee is required to accept treatment from the authorized treating physician and should not seek treatment from any other medical provider unless the authorized treating physician makes a referral.  The C-42 form must indicate the name of the physician chosen by the injured employee, be signed by the employee with a copy given to the employee, and the original kept on file with the employer.  Employees may also be asked to sign a Medical Waiver and Consent Form | Form C-31 (Spanish). to allow the employer and/or insurance adjuster to receive copies of medical notes and reports from the chosen physician.


Need More Help?

If you have additional questions, please call 615-532-4812 or 800-332-2667 or contact us by email at wc.info@tn.gov. Find out about other available assistance programs by contacting an ombudsman