West Tennessee Transportation Toolkit
The West Regional Planning and Policy Council built this toolkit to assist Tennesseans with disabilities living in West Tennessee to find reliable transportation.
Southwest Human Resource Agency
Phone: 731-989-5111
Evenings: Until 6 p.m.
Weekends: No
All Ages: Yes
Older Adults Only: No
Adults with Disabilities Only: No
Wheelchair Accessible: Yes
Route Type: Curb-to-curb
Destinations: Any
Outside County: Yes
Medical Appointments Given Priority: Yes
Reservation Required: Yes
Cost for Round Way Trip: $6.00 within county; varies outside county
Counties Served: Chester, Decatur, Hardeman, Hardin, Haywood, Henderson, Madison, McNairy
Northwest TN Human Resource Agency
Phone: 877-557-4337
Evenings: Until 6 p.m.
Weekends: Yes
All Ages: Yes
Older Adults Only: No
Wheelchair Accessible: Yes
Route Type: Curb-to-curb
Destinations: Any
Outside County: Yes
Medical Appointments Given Priority: Yes
Reservation Required: Yes
Cost for Round Way Trip: $3.00 within county; $1.00 within city limits; varies outside county
Counties Served: Benton, Carroll, Crockett, Dyer, Gibson, Henry, Lake, Obion, Weakly
Delta Human Resources Agency
Fayette County – 1.888.477.5226
Lauderdale County – 1.888.477.5226
Tipton County – 1.888.477.5226
Central Office – 901.475.1460
Counties Served: Fayette, Lauderdale, Tipton, Shelby
Rides can be setup through the Uber and Lyft apps or through RideGuru
Counties Served: Madison, Haywood, Martin, Gibson, Hardin, McNairy, Shelby (Uber Wav), Chester, Decatur
MyRide West TN
Phone: 844-803-0169
Counties Served: Madison and Henderson
iTN Memphis
Phone: 901-833-7666
Counties Served: Operates in the I-240 loop in Shelby County
MyRide Northwest TN
Phone: 731-587-4213
Counties Served: Gibson
Other County Specific Options
Jackson Transit Authority “THE LIFT”
Phone: 731- 423-0200
Monday through Saturday 6 a.m. to 10:30 p.m.
$2.50 per person each way
Greyhound Bus Station
Phone: 731-203-0188
Taxi Services
Affordable Taxi Service
Phone: 731-423-8294
Taxi D&D Ride Along
Phone: 731-336-3474
Prime Transport
Phone: 731-513-5223
Hardin County Senior Citizens Center
Phone: 731-925-2210
*No wheelchair lift
Hardin County Emergency Management System
Non-emergency transportation service for people seen at the Hardin County Medical Center and other doctor’s offices in the area.
Phone: 731-926-4111
*Bills through insurance
Personal Care Services Mid-South
Phone: 901-443-1191
Memphis Area Transit Authority (MATA)
901RideChoice is a free phone service for older adults and people living with a disability who need local, reliable transportation options to get to their destinations.
Powell Transportation
Phone: 731-285-2820
*Bills through TennCare
Commission on Aging and Disability Resources
Mid-South Area Transportation Services (West)