Department of Safety & Homeland Security Offers Heat Relief for Waiting Citizens at Memphis Driver Testing Station

NASHVILLE – Tennessee Department of Safety and Homeland Security Commissioner Bill Gibbons announced Wednesday that the Driver Services Division is offering relief from the heat for citizens waiting to apply for, renew, or reinstate their driver licenses at the Summer Avenue Driver Testing Station.

 

Because of the size and design of the building, located at 6340 Summer Avenue, and due to increased wait times, citizens often have to wait outside the Summer Avenue center. Driver Services employees are providing bottled water to citizens waiting outside and will continue to do so during excessive heat advisories. The Tennessee Highway Patrol has provided canopy tents to offer shade for those forced to temporarily wait in line. Additionally, staff members are offering to check citizens’ paperwork while they wait in line to ensure they have the proper documents in order to apply for, renew, or reinstate a driver license.

 

“The length of time citizens often have to wait for Driver Services is not acceptable. We are working to reduce the wait times at our centers across the state. However, the severe heat is making a bad situation worse at the Summer Avenue location and we felt we had to immediately act to provide water and shade for citizens waiting outside,” said Commissioner Gibbons.

 

“In the coming days and weeks, I encourage Shelby County residents to visit one of the other Driver Services centers in Shelby County where there is ample space for citizens to wait inside for the application, renewal, or reinstatement process,” the Commissioner added.

 

The other Driver Services Centers located in Shelby County include:

 

 

###