Self-Service Driver License Kiosk Installed at University of Tennessee, Knoxville

KNOXVILLE --- Students, faculty, and staff at the University of Tennessee, Knoxville will not have to travel far when it comes time to renew or replace a Tennessee driver license or state identification card.  The Tennessee Department of Safety and Homeland Security on Thursday announced it has installed a driver license self-service kiosk at the Thompson-Boling Arena on UT’s Knoxville campus.

The kiosk is accessible from 8:00 a.m. to 5:00 p.m., Monday through Friday, inside the area at 1600 Phillip Fulmer Way. The kiosk is open to the general public, as well as students and staff.  City metered parking is located just outside the entrance closest to the kiosk.

“We are grateful to the University of Tennessee for giving us the opportunity to provide this service on campus.  It will be a real convenience for those who attend or teach classes here on campus, and will help us reduce wait times at our Knoxville driver services centers,” Deputy Commissioner Larry Godwin said.  Godwin made the announcement with Lori Bullard, assistant commissioner of driver services and Jeff Maples, UT senior associate vice chancellor.

To thank UT for the partnership, the commissioner presented “Smokey,” the university’s mascot, an honorary Tennessee driver license.

Tennessee citizens may use the kiosk to renew or replace an existing driver license or state identification card. The kiosk takes a photo and uses facial verification to verify the image on record.  It processes credit card payment and prints an interim license, which is valid for 20 days. The new secure license or ID card is mailed to the applicant’s home.

UT’s kiosk is the third in Knoxville.  The other kiosk locations include the AAA West Knoxville, 110 Capitol Drive, and the Strawberry Plains Driver Services Center, 7320 Region Lane. The department has installed 40 kiosks at various locations across Tennessee. 

The Tennessee Department of Safety and Homeland Security’s (TN.Gov/safety) mission is to ensure that our state is a safe, secure place in which to live, work and travel; enforce the law with integrity; and provide customer-focused services professionally and efficiently.

###