Person-Centered Practice (PCP)

Person Centered Practices (PCP) is an exponent for people receiving supports. PCP acknowledges that those supported will have better-quality lives; by means of active social roles, community connections, enhanced planning and significant influence with independent decision-making.


In this video, you'll meet the team at Core Services of Northeast Tennessee and hear their success in implementing Person-Centered Practices to improve their services for persons supported. 


Is Your Circle of Support Struggling to...

  • Better support someone with HIGH RISK BEHAVIORS
  • Ensure a successful TRANSITION FROM A NURSING HOME , DEVELOPMENTAL CENTER OR ICF-ID to community living
  • Bring a larger community together to "brain storm" SUPPORTED EMPLOYMENT OPPORTUNITIES when other options have failed
  • Ensure a successful TRANSITION FROM A MENTAL HEALTH SETTING to the community
  • Enable a person to SUCCESSFULLY MOVE FROM THEIR FAMILY'S HOME into their own Supported Living home

Contact Us and Set Up a Person-Centered Facilitation meeting. We are also available to help with other barriers using Person Centered Thinking tools. This may include helping to define core job responsibilities (donut sort) or what's working/ what's not working with your COS.


When is Person-Centered Facilitation Beneficial?

  • When there are conflicts or disagreements between the person and their team.
  • If a person is experiencing dissatisfaction with services, supports, or quality of life.
  • During a pre-planning before an annual ISP meeting, to help identify outcomes and goals.
  • Assisting the person and their team by creating action steps to help achieve dreams like getting a job or going on vacation.
  • To help people create one-page descriptions as an’ at a glance” way to learn how to support them.
  • Creating communication charts for people who ’ don't communicate with words well or at all.
  • Create a matching profile during times of transition moving to a new home or agency, getting a new housemate, etc.

Use of 4+1 tool when there is increased or high rate of incidents or risks to analyze what has been tried before and what worked and did not work about past efforts.

Contact Information by Region
West Tennessee
Karla Goodman
Karla.Goodman@tn.gov
901-745-7235
Middle Tennessee
Amanda Brewer
Amanda.Brewer@tn.gov
615-884-1929
East Tennessee
Suzanne Richards
Suzanne.Richards@tn.gov
423-787-6531